Self Help Infos

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Sunday, October 11, 2009

Computer Support Training Uncovered

Posted by patrick

By Jason Kendall

Good for you! Discovering this piece indicates you're probably thinking about your future, and if training for a new career's in your mind you've already done more than almost everybody else. Are you aware that hardly any of us are fulfilled and satisfied with our jobs - yet most will just put up with it. Why not liberate yourself and make a start - those who do hardly ever regret it.

With regard to individual training courses, look for an advisor who will give you advice on the right type of training for you. An advisor who will take time to get an understanding of your personality, and find out what types of work suit you:

* Do you see yourself dealing with people? Would that be with the same people or with a lot of new people? Perhaps working alone in isolation may be your preference?

* What do you require from the market sector you work in? - We all know that things have changed, look at building and banking for instance.

* Once your training has been completed, are you hoping your new skills will give you the ability to take you through to retirement?

* Do you think being qualified will make it easier to find new work easily, and stay employable until your retirement plans kick in?

When listing your options, it's relevant that you consider the IT sector - it's no secret that it's getting bigger. It's not full of geeky individuals gazing at their PC's the whole time - we know those jobs exist, but the majority of roles are done by people like you and me who do very well out of it.

Looking at the myriad of choice out there, there's no surprise that nearly all trainees get stuck choosing the job they will enjoy.

Consequently, if you don't have any background in the IT industry, how are you equipped to know what some particular IT person fills their day with? And of course decide on what educational path is the most likely for your success.

Often, the key to unlocking this question appropriately flows from a full chat, covering several different topics:

* Our personalities play a starring role - what kind of areas spark your interest, and what are the areas that put a frown on your face.

* What time-frame are you looking at for retraining?

* What scale of importance is the salary - is it very important, or is enjoying your job a lot higher on the scale of your priorities?

* Learning what the main IT roles and markets are - and what makes them different.

* What effort, commitment and time you will put into the training program.

To be honest, it's obvious that the only real way to gain help on these matters is through a chat with an advisor or professional that has years of experience in IT (and chiefly the commercial needs.)

Review the facts below and pay great regard to them if you're inclined to think the sales ploy of an 'Exam Guarantee' sounds great value:

They've allowed costings for it by some means. You can be assured it's not a freebie - they've simply charged more for the whole training package.

We all want to pass first time. Going for exams in order and funding them one at a time sees you much better placed to get through first time - you revise thoroughly and are aware of the costs involved.

Why pay the training course provider early for examinations? Find the best deal you can when you're ready, don't pay mark-ups - and take it closer to home - rather than possibly hours away from your area.

Why tie up your cash (or borrow more than you need) for examination fees when there was no need to? Big margins are secured by training companies getting money in early for exam fees - and banking on the fact that many won't be taken.

The majority of organisations will insist that you take mock exams first and not allow you to re-take an exam until you have proved to them you have a good chance of passing - which actually leaves you with no guarantee at all.

On average, exams cost approximately 112 pounds in the last 12 months when taken at VUE or Pro-metric centres in the UK. Therefore, why splash out often many hundreds of pounds extra to have 'Exam Guarantees', when common sense dictates that the responsible approach is consistent and systematic learning, coupled with quality exam simulation software.

Full support is of the utmost importance - locate a good company that includes 24x7 access, as anything less will frustrate you and could impede your ability to learn.

Never accept certification programs which can only support trainees with a call-centre messaging service after 6-9pm in the evening and during weekends. Colleges will try to talk you round from this line of reasoning. Essentially - support is required when it's required - not as-and-when it's suitable for their staff.

The very best programs offer an online round-the-clock service pulling in several support offices throughout multiple time-zones. You're offered an interface which seamlessly accesses whichever office is appropriate at any time of day or night: Support when you need it.

If you opt for less than support round-the-clock, you'll very quickly realise that you've made a mistake. You may avoid using the support in the middle of the night, but you may need weekends, late evenings or early mornings.

Finding your first job in the industry can feel more straightforward with the help of a Job Placement Assistance service. Because of the great skills shortage in Great Britain at the moment, it's not too important to get too caught up in this feature though. It's not as difficult as you may be led to believe to find the right work once you're properly qualified.

Help and assistance with preparing a CV and getting interviews might be provided (alternatively, check out one of our sites for help). It's essential that you update that dusty old CV right away - don't leave it till you pass the exams!

It's possible that you won't have even got to the exam time when you will be offered your first junior support position; but this can't and won't happen unless your CV is with employers.

Actually, a specialist independent regional recruitment consultant or service (who will get paid commission to place you) is going to give you a better service than a division of a training company. Also of course they should be familiar with the area and local employers better.

Various men and women, it would appear, are prepared to study their hearts out (sometimes for years), and just give up when it comes to finding the right position. Market yourself... Work hard to let employers know about you. Don't think a job's just going to jump out in front of you.

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