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Tuesday, July 14, 2009

LMS Training An Effective Conflict Management Tool in the Workplace

Posted by patrick

By Brian Alums

Staff members working in all kinds of organizations and companies benefit largely from LMS training in conflict management.

Conflict in the workplace can prompt a series of other problems, but not limited to increased absenteeism, the creation of factions, resignations, low productivity and low creativity. For that reason, every penny is well spent towards effective LMS training for conflict management.

With a robust training course in conflict management, employees and supervisors gain the communicative tools necessary to manage workplace conflicts. A good LMS course will teach students that a range of conflict management strategies are available to them when conflict arises at work. Training in conflict management is designed to protect a company's most precious resource--a productive and happy staff.

An LMS conflict management course should focus first on self-awareness. With practice, students learn how to be assertive without being aggressive or passive aggressive. LMS training can help staff vastly improve communication skills and gain insight into the various kinds of workplace conflict, and the different styles of defusing it.

In the end, conflicts are costly and a waste of precious time. They often require a good leader to help parties reach a positive solution. But despite an attentive manager, a positive team spirit, and the assignment of clear goals and tasks, conflict is impossible to avoid altogether. Conflict, after all, is only a healthy and innate part of life. It also enables team members to learn how to work together better in the future.

Supervisors should recognize conflict as such and remember that conflict isn't a bad thing; it helps to prevent situations in which staff withhold frustration, resentment or other negative feelings, and ultimately allow them to manifest in other ways. Conflict allows employees to move on from old problems by getting everything out in the open.

The major long term benefit of LMS training in conflict management is that employees develop a better attitude towards conflict itself; it becomes a natural process that must be worked out, rather than an ugly situation to attempt to ignore or brush aside.

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