Why Active Listening Will Benefit A Couples' Relationship.
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patrick
Every couple, at some times, have relationship strains. There is no getting away from that plain piece of truth. As we recognise that the 'perfect couple' doesn't exist, we can relax and then try and enhance/make better/repair our relationship with our own partner.
One key to a good relationship is what is known as "Active Listening". It is based on the premise that, "Communication is not over until both parties feel understood". Understood, is the key word here.
What is not being said here, is that communication is over when both parties agree with each other. Most times this will not happen. No. We are saying that communication can be tremendously enhanced when both parties feel that the other understands them. Even if "agreeing to disagree" is the end product.
How is this 'active listening' achieved? It is done through each partner reflecting back to the other what they have heard being said - or what they have perceived the other to have said.
It is the facts and feelings in what was said that the listener tries to reflect back. After the listener has reflected these back to the speaker, the original speaker can then 'tweak' the response to make sure that the original listener really has grasped what the speaker was trying to communicate ie. the content and feelings of what was said.
It is worth remembering in all of this that the point of the exercise is not to get the listener necessarily agreeing with the speaker. Who knows if this will ever happen! The point of the exercise is to get the speaker to the place where they feel they have been understood correctly by the listener. Everyone knows what it feels like when we finally think that someone understands us!
Let us take an example. Jim and Denise have a disagreement about the laundry. Denise: "I'm really frustrated and cross that you never undo your dirty socks but just peel them off and throw them into the laundry without unravelling them. Then I end up having to do it. I get very angry as I keep telling you and I feel upset that it makes no difference."
Jim: "So what you are saying is that you are really cross and angry with me for not unravelling my dirty socks." Denise: "Yes, that's right. But also that I then end up having to do it." Jim:"And you're upset with me because you end up having to do it if I don't." Denise: "That's right. I end up having to do it."
In this example of active listening, the end result (which is what is desired) is that Denise feels understood. Jim may not agree with her (and may even selfishly forget to unravel his socks again) but Denise feels she has verbalized to him how she feels (appropriately) and has "got it off her chest". She feels that Jim understands her.
And when active listening has been reciprocated by the other, a very good two-way means of communication is established. Both parties will then feel that they are understood. The premise of communication not being over until both parties feel understood has been satisfactorily achieved.
Note also the use of "I" messages (rather than "You" accusations) where Denise recognises and 'owns' that she feels angry, frustrated, cross and upset (regardless what Jim - or anybody else - has done to cause that). An "I" message is an acknowledgment that ultimately we have to be responsible for our own feelings and actions, regardless what anyone else has done to precipitate them.
And if Denise had just let rip at Jim with a "You" accusation, "You make me so upset because you never unravel your damn socks," then he would, almost certainly, just get defensive. That wouldn't be surprising - would any of us be different? Most likely he would just respond negatively and the argument would escalate.
Does all of this stuff about 'active listening' and "I" messages sound a load of theoretical claptrap? Then try it! Practice using 'active listening' with your partner by reflecting back to them the facts and feelings of what they are saying. it is not about being a parrot. It is about making sure that your partner feels understood because you have reflected back to them the content and emotions of what they are saying and feeling.
And if it all does go pear-shaped - and there is a full-scale argument - you can always use 'active listening' and "I" messages to recover. It is not too late to use them after the event - when tempers have cooled down. You can still recover some ground and make amends and let your partner feel understood.
So, there we go. Try and practice it. And then try some more. Watch some of the frustrations, angers and tensions drain out of the relationship as your partner begins to feel understood. And then try it on your kids, your in-laws, your boss, your next door neighbour, etc. In fact, you can try it on absolutely anyone you want to improve communication with!
One key to a good relationship is what is known as "Active Listening". It is based on the premise that, "Communication is not over until both parties feel understood". Understood, is the key word here.
What is not being said here, is that communication is over when both parties agree with each other. Most times this will not happen. No. We are saying that communication can be tremendously enhanced when both parties feel that the other understands them. Even if "agreeing to disagree" is the end product.
How is this 'active listening' achieved? It is done through each partner reflecting back to the other what they have heard being said - or what they have perceived the other to have said.
It is the facts and feelings in what was said that the listener tries to reflect back. After the listener has reflected these back to the speaker, the original speaker can then 'tweak' the response to make sure that the original listener really has grasped what the speaker was trying to communicate ie. the content and feelings of what was said.
It is worth remembering in all of this that the point of the exercise is not to get the listener necessarily agreeing with the speaker. Who knows if this will ever happen! The point of the exercise is to get the speaker to the place where they feel they have been understood correctly by the listener. Everyone knows what it feels like when we finally think that someone understands us!
Let us take an example. Jim and Denise have a disagreement about the laundry. Denise: "I'm really frustrated and cross that you never undo your dirty socks but just peel them off and throw them into the laundry without unravelling them. Then I end up having to do it. I get very angry as I keep telling you and I feel upset that it makes no difference."
Jim: "So what you are saying is that you are really cross and angry with me for not unravelling my dirty socks." Denise: "Yes, that's right. But also that I then end up having to do it." Jim:"And you're upset with me because you end up having to do it if I don't." Denise: "That's right. I end up having to do it."
In this example of active listening, the end result (which is what is desired) is that Denise feels understood. Jim may not agree with her (and may even selfishly forget to unravel his socks again) but Denise feels she has verbalized to him how she feels (appropriately) and has "got it off her chest". She feels that Jim understands her.
And when active listening has been reciprocated by the other, a very good two-way means of communication is established. Both parties will then feel that they are understood. The premise of communication not being over until both parties feel understood has been satisfactorily achieved.
Note also the use of "I" messages (rather than "You" accusations) where Denise recognises and 'owns' that she feels angry, frustrated, cross and upset (regardless what Jim - or anybody else - has done to cause that). An "I" message is an acknowledgment that ultimately we have to be responsible for our own feelings and actions, regardless what anyone else has done to precipitate them.
And if Denise had just let rip at Jim with a "You" accusation, "You make me so upset because you never unravel your damn socks," then he would, almost certainly, just get defensive. That wouldn't be surprising - would any of us be different? Most likely he would just respond negatively and the argument would escalate.
Does all of this stuff about 'active listening' and "I" messages sound a load of theoretical claptrap? Then try it! Practice using 'active listening' with your partner by reflecting back to them the facts and feelings of what they are saying. it is not about being a parrot. It is about making sure that your partner feels understood because you have reflected back to them the content and emotions of what they are saying and feeling.
And if it all does go pear-shaped - and there is a full-scale argument - you can always use 'active listening' and "I" messages to recover. It is not too late to use them after the event - when tempers have cooled down. You can still recover some ground and make amends and let your partner feel understood.
So, there we go. Try and practice it. And then try some more. Watch some of the frustrations, angers and tensions drain out of the relationship as your partner begins to feel understood. And then try it on your kids, your in-laws, your boss, your next door neighbour, etc. In fact, you can try it on absolutely anyone you want to improve communication with!
About the Author:
The author, David Woodward, is a qualified, experienced counsellor in Kettering, Northants.UK. He provides marriage guidance in Kettering, and offers the first consultation for FREE to enable couples to judge if counselling with him could be a good way forward for them. David also contributes to the local community with his voluntary work.
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